Archive for category Windows 7

Featured Class: Windows 7 Help Desk Training

ImageWindows 7 currently takes up 35% of the desktop operating system market share trailing only Windows XP, according to NetMarketShare.com. With Windows XP becoming obsolete Windows 7 will soon be the undisputed leader in the operating system market, which is the perfect reason to take one of our Windows 7 training courses. Whether you are a developer, a technician or on the end user side Solartech has the training you need.

With the growing popularity of Windows 7 one of the most important jobs in your company will be the help desk positions. Many organizations are finally adopting Windows 7 and you do not want to be left behind because your staff lacks the proper training. We offer several training courses however, our most popular Windows 7 help desk course is 6293: Troubleshooting and Supporting Windows 7 in the Enterprise. This course will help you prepare for Exam 70-685, the final requirement for the Enterprise Desktop Support Technician professional credit.  Course: 6293 is designed for Information Technology professionals who have experience with Windows XP and Windows Vista who work as Windows 7 Enterprise Desktop Support Technicians in Tier 2 support environments.  Students will be exposed to various troubleshooting tools and techniques that enable them to address the following issues: Startup, group policy, performance, security and applications.

Course Highlights:

  • Describe the processes of establishing and using a troubleshooting methodology, and define the EDST job role and responsibilities.
  • Troubleshoot hardware device, device driver, and performance issues.
  • Troubleshoot network connectivity issues.
  • Troubleshoot remote connectivity issues.
  • Troubleshoot operating system and applications issues

 

Feel free to contact 1 877-SOLARTECH with any questions. Are next scheduled class is 2/8-2/10, we hope to see you soon!

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